PCS: Job demands resource model
The different characteristics of support can sometimes be hard to differentiate as to whether they are an attitude or a behavior. Therefore it is important to clarify that it is the act of perception of the coworker support that is the attitude of the employee. Different types of support have been used in different models as a job resource that could be used to help buffer other aspects of attitudes such as job satisfaction, satisfaction, and even stress (emotional or physical) in the workplace. A Job Demands Resource model shows social support as a factor of job resources that has an impact on motivation and organizational outcomes as you can see in the following figure.
Per Bakker & Demerouti, job resources can be any aspect of the job, ranging from those that are physical, psychological, social or even organizational. A few of these resources are as follows:
PCS can be defined as the perception of and from a coworker, when one is assisting another in their task, by sharing knowledge and or expertise as well as providing encouragement and support (Bateman 2009). Coworker support can change the work environment drastically; it has the ability to make a working environment a pleasure or an unpleasant place to spend your time. In an environment where co-worker support is high, employees are able to discuss ideas more openly, honestly as well as it establishes a more positive relationship to job satisfaction (Fass et al. 2007). These social relationships within the workplace have been shown to make a key contribution to an employee’s productivity and well-being.
- Functional in achieving work goals
- Reduce job demands and the associated physiological and psychological costs
- Stimulate personal growth, learning, and development
PCS can be defined as the perception of and from a coworker, when one is assisting another in their task, by sharing knowledge and or expertise as well as providing encouragement and support (Bateman 2009). Coworker support can change the work environment drastically; it has the ability to make a working environment a pleasure or an unpleasant place to spend your time. In an environment where co-worker support is high, employees are able to discuss ideas more openly, honestly as well as it establishes a more positive relationship to job satisfaction (Fass et al. 2007). These social relationships within the workplace have been shown to make a key contribution to an employee’s productivity and well-being.